At PenalShopNest.shop, we are committed to delivering your solar products in a timely and efficient manner. To enhance your shopping experience, we offer free shipping on all orders. Please review our shipping policy below for more details:

1. Free Shipping

  • Eligibility: All orders placed on PenalShopNest.shop qualify for free standard shipping, regardless of the order size or value.

2. Processing Time

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Order Confirmation: You will receive another notification when your order has shipped.

3. Shipping Time

  • Standard Shipping: The estimated delivery time for standard shipping is 5-7 business days from the date of dispatch.

4. Shipping Confirmation & Order Tracking

  • Tracking: Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to check the status and location of your shipment.
  • Carrier: We use reputable carriers to ensure your order arrives safely and on time.

5. Delivery Issues

  • Address Accuracy: Please ensure that your shipping address is correct at the time of purchase. PenalShopNest.shop is not responsible for orders shipped to incorrect addresses provided by the customer.
  • Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately at support@penalshopnest.shop. We will work with the carrier to resolve the issue and ensure you receive your order.

6. International Shipping

  • Availability: Currently, we only ship within the United States. We are working on expanding our shipping services to other countries in the future.

7. Delays

  • Shipping Delays: While we strive to deliver your orders within the estimated time frame, there may be delays due to unforeseen circumstances such as severe weather, natural disasters, or carrier delays. We appreciate your understanding and patience during such times.

8. Contact Us

If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer service team at support@penalshopnest.shop. We are here to help and ensure your shopping experience is satisfactory.